Why do I need a graphic designer?
Everything from logos to flyers to branding is a reflection of your business/organization. It’s the difference between a serious business/organization from the competition.
Can I have the native/source files?
No, all of our creative work produced is original work and is our intellectual property. Our source files have been carefully crafted throughout the years to our specific workflow, production and design process. To give these files out would be giving out our secret recipe. Clients will only receive the final exported files, such as png, eps, jpg, pdf, not the project files, fonts, or images used to create the product unless otherwise discussed.
How much do you charge?
Projects are estimated by (production hours) x (standard hourly rate) per deliverable as defined in the project scope. Additional items outside of the project scope will be subject to additional fees, which will be billed to the client.
What do I have the rights to?
Clients have the right to display, and reprint works with exception of website design.
How long will it take?
The most common delay in the creation and completion of a new website or design is waiting for content (text/images) from the client, or written feedback/approval.
- The timescale of a website design project is often dictated by the client, but typically ranges from 4-8 weeks.
- The timescale of a design project typically ranges from 2-3 weeks.
If you have a deadline in mind, we will do our best to meet it for you.
What is a design concept?
A concept is defined as a design direction created for a basis for refinement and finalization. Client must select the concept that best reflects their revision and respond with written feedback for refinement.
What is a revision?
Revision/refinement: Round(s) of revisions to a selected concept, limited to minor edits/details. Major changes: Refinements requiring more than 20% of time of initial concept development (and are outside of project scope)
What are your working hours?
Working hours: Work day = eight hours; work week = five days, Monday – Friday
What is your rush fee?
Rush fees: Fee of time and a half of $150/hr for projects that must begin with 1-2 weeks of initial client contact, or outside working hours.
How do I pay?
Payments can be made by credit cards via Freshbooks, or by written check made out to: Drag & Drop Creative.